Terms and Conditions of Use

Last Updated May 07, 2025

Table of Contents

Terms of Service

Welcome to Dillard Hospitality Group, LLC! These Terms of Service ("Terms") govern your use of Dillard Hospitality Group, LLC's websites, including leavethechairbehind.com, whoissnoop.com, salonsuitesmastercourse.com (collectively referred to as the "Sites"), as well as any content, features, functionality, products, and services offered by Dillard Hospitality Group, LLC (referred to collectively as the "Services"). By accessing or using any of the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

Acceptance of Terms

By accessing or using the Services, you affirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you are accessing or using the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

Use of Services

You agree to use the Services only for lawful purposes and in accordance with these Terms and all applicable laws and regulations. You may not use the Services in any manner that could damage, disable, overburden, or impair the Sites or interfere with any other party's use and enjoyment of the Services. You may not attempt to gain unauthorized access to any part of the Services, other accounts, computer systems, or networks connected to the Services, through hacking, password mining, or any other means.

Intellectual Property

All content, features, and functionality available through the Services, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, are the property of Dillard Hospitality Group, LLC or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not modify, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from or through the Services without the prior written consent of Dillard Hospitality Group, LLC.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose information about you when you access or use the Services.

Third-Party Links and Content

The Services may contain links to third-party websites or resources. Dillard Hospitality Group, LLC is not responsible for the availability or accuracy of such external sites or resources and does not endorse or be responsible for any content, advertising, products, or other materials on or available from such sites or resources. You acknowledge and agree that Dillard Hospitality Group, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such site or resource.

Termination

Dillard Hospitality Group, LLC reserves the right to terminate or suspend your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately. Upon termination of your access to the Services, your right to use the Services will immediately cease.

Contact Us

If you have any questions or concerns about these Terms or the Services, please contact us at support at leavethechairbehind dot com

Changes to Terms

Dillard Hospitality Group, LLC reserves the right to change, modify, add, or remove any portion of these Terms, in whole or in part, at any time and for any reason, without prior notice. Changes to these Terms will be effective when posted. Your continued use of the Services after any changes to these Terms are posted will be considered acceptance of those changes

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you must immediately cease accessing and using the Services

Privacy Policy

Dillard Hospitality Group, LLC is committed to protecting your privacy. This Privacy Policy describes how Dillard Hospitality Group, LLC, including its websites leavethechairbehind.com, whoissnoop.com, salonsuitesmastercourse.com (collectively referred to as the "Sites"), collects, uses, and shares your information when you use our services or interact with us online. By accessing or using our services, you agree to this Privacy Policy.

Information We Collect:

We collect information that you provide to us directly, such as when you sign up for an account, register for a course, make a purchase, or contact our support team. This may include your name, email address, mailing address, phone number, payment information, and any other information you choose to provide.

We also collect information automatically when you use our websites, such as your IP address, browser type, device type, operating system, and browsing behavior.

How We Use Your Information:

We use the information we collect to provide and improve our services, communicate with you, process your transactions, personalize your experience, and comply with legal obligations. We may also use your information for marketing purposes, such as to send you promotional emails about our products and services. You can opt out of marketing communications at any time.

How We Share Your Information:

We may share your information with third-party service providers who help us operate our business, such as payment processors, website hosts, and email service providers. We may also share your information with law enforcement agencies, regulators, or other third parties when required to do so by law or in response to legal process.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to analyze trends, administer our websites, track users’ movements around the site, and gather demographic information about our user base. You can control cookies through your browser settings and other tools, but if you disable cookies, some features of our websites may not function properly.

Third-Party Links:

Our websites may contain links to third-party websites or services that are not owned or controlled by Dillard Hospitality Group, LLC. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security:

We take reasonable measures to protect the security of your information, but no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Children’s Privacy:

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time, so please review it periodically. If we make any material changes, we will notify you by email or by posting a notice on our websites prior to the change becoming effective. Your continued use of our services after the effective date of any changes indicates your acceptance of the updated Privacy Policy.

Contact Us:

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at support at leavethechairbehind dot com.

By using our services or interacting with us online, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Refund Policy

Dillard Hospitality Group, LLC created the Start My Salon Suites Challenge, Salon Suite Mastercourse (also Salon Suites Mastercourse), Leave the Chair Behind, and Snoop's Masterclass which provides an opportunity for participants to learn about how to start their own salon suites business.

Digital Products:

Access to all digital products purchased is granted immediately via download and email access. All processed sales are final and non-refundable.

Challenge Participation:

Participants may choose from ticket levels, with each additional level providing more value and features. All ticket sales are final and non-transferable. Admission and participation in the Challenge does not include admission to any other Dillard Hospitality Group, LLC  branded content or programs.

All inquiries regarding your purchase, refund status, or other questions related to this event can be emailed to [email protected]

Note:

This refund policy applies specifically to purchases made through Dillard Hospitality Group, LLC’s platforms, including the Start My Salon Suites Challenge, the Salon Suite Mastercourse (also Salon Suites Mastercourse), Leave the Chair Behind, courses, masterclasses, summits, and related programs.

By purchasing with Dillard Hospitality Group, LLC, you acknowledge that you have read and agree to abide by the terms outlined in this refund policy. Dillard Hospitality Group, LLC reserves the right to update or modify this policy without prior notice.

Customer Support

We’re committed to making your experience on our sites smooth and informative. If anything isn’t working as expected—or if you have questions about our products or services—please email us at support at leavethechairbehind dot com.