Privacy Policy

Effective Date: March 13, 2025
Last Updated: February 4, 2026

This Privacy Policy describes how Dillard University DBA Leave the Chair Behind ("we," "us," "our," or "Leave the Chair Behind") collects, uses, discloses, and protects your personal information when you visit our website at leavethechairbehind.com (the "Website"), register for our masterclass, or interact with our services.

Contact Information

Business Name: Dillard University DBA Leave the Chair Behind
Website: https://leavethechairbehind.com
Email: [email protected]
Address: 7 Whitewater Trail, Atlanta, GA 30327

For privacy-related inquiries, please view our Privacy Policy and contact us using the information above.

1. Information We Collect

1.1 Information You Provide Directly

When you register for our masterclass or interact with our Website, we collect the following information:

Contact Information: Email address and phone number

Communication Preferences: Your consent to receive SMS text messages and email communications

Registration Data: Information submitted through our registration forms

Correspondence: Any information you provide when contacting us or responding to our communications

1.2 Information Collected Automatically

When you visit our Website, we automatically collect certain technical information, including:

Device Information: IP address, browser type, operating system, device type

Usage Data: Pages viewed, time spent on pages, links clicked, referring website

Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 8 for details)

Location Data: General geographic location based on IP address

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

Advertising Platforms: Meta (Facebook/Instagram), Google Ads, TikTok Ads

Analytics Providers: Google Analytics and similar services

Marketing Partners: Third-party marketing and lead generation services

2. SMS/Text Messaging Program

IMPORTANT: By providing your phone number and checking the consent box on our registration page, you expressly agree to receive recurring automated marketing, promotional, and transactional text messages (e.g., webinar reminders, updates, follow-ups, and promotional offers) from Dillard University DBA Leave the Chair Behind at the phone number you provide.

2.1 Program Details

Message Frequency: Message frequency varies based on your activity and our promotions. You may receive up to 10 messages per month, though frequency may vary.

Message Content: Messages include webinar reminders, registration confirmations, event updates, promotional offers, educational content, and follow-up communications

Consent Not Required: Consent to receive text messages is not a condition of purchasing any goods or services

Carrier Charges: Message and data rates may apply. Standard messaging rates from your wireless carrier will apply.

2.2 Opt-Out Instructions

You can opt out of receiving text messages at any time by:

Texting STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to any message you receive from us

Following the unsubscribe instructions in any text message

Contacting us directly at [email protected]

After you opt out, you will receive one final confirmation message. You may continue to receive messages for a short period while we process your request.

2.3 Help and Support

For assistance with our text messaging program, text HELP to any message you receive, or contact us at [email protected].

2.4 Supported Carriers

Our SMS program is supported by all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others. Coverage may not be available in all areas. Carriers are not liable for delayed or undelivered messages.

2.5 Mobile Information Sharing Statement

We do not share your mobile phone number with third parties or affiliates for their own marketing purposes. Your mobile phone number is used solely for the purposes outlined in this Privacy Policy, including:

Sending you SMS messages related to our services (webinar reminders, updates, promotional offers)

Providing customer support and responding to your inquiries

Complying with legal obligations

2.6 Message Type Disclosure

By providing your phone number and consenting to SMS communications, you agree to receive both transactional and promotional text messages from Leave the Chair Behind / Dillard University, LLC.

Transactional messages may include registration confirmations, event reminders, access instructions, account notifications, customer service responses, and participation-related communications.

Promotional messages may include program updates, educational resources, announcements, special offers, and information about related products, services, or events.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP, or reply HELP for assistance.

We may share your mobile phone number with service providers who assist us in delivering SMS messages (such as our SMS platform provider), but these service providers are contractually obligated to use your phone number only for the purpose of providing services to us and are prohibited from sharing or using your phone number for their own purposes.

Your mobile phone number will not be sold, rented, or shared with third-party marketers.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

Processing your registration for our masterclass and educational programs

Sending webinar reminders, confirmations, and access information

Providing customer support and responding to your inquiries

Delivering educational content and resources

3.2 Marketing and Communications

Sending promotional materials about our products, services, and offerings

Conducting marketing campaigns via SMS, email, and other channels

Sharing information about upcoming events, masterclasses, and courses

Sending follow-up communications and nurture sequences

3.3 Analytics and Improvement

Analyzing how visitors use our Website and services

Improving our Website, content, and user experience

Understanding customer preferences and behavior

Measuring the effectiveness of our marketing campaigns

3.4 Advertising

Delivering targeted advertising on social media platforms and other websites

Creating custom audiences and lookalike audiences for advertising purposes

Retargeting visitors who have interacted with our Website

Measuring and optimizing advertising campaign performance

3.5 Legal and Compliance

Complying with legal obligations and regulatory requirements

Protecting our legal rights and preventing fraud or misuse

Enforcing our Terms and Conditions

Responding to legal requests and preventing harm

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

GoHighLevel (GHL): CRM, marketing automation, and SMS/email delivery platform

Email Service Providers: For sending marketing and transactional emails

SMS Service Providers: For sending text messages (operating under A2P 10DLC guidelines)

Payment Processors: For processing payments (if applicable)

Customer Support Tools: For providing customer service

Cloud Storage Providers: For data hosting and storage

Important Note on Mobile Numbers: While we share your phone number with our SMS service providers to deliver text messages, these providers are contractually prohibited from using your phone number for any purpose other than delivering messages on our behalf. Your mobile phone number will not be sold, rented, or shared with third-party marketers or affiliates for their own marketing purposes.

4.2 Advertising and Analytics Partners

We share information with advertising and analytics platforms to deliver targeted advertising and measure campaign effectiveness:

Meta Platforms (Facebook/Instagram): For advertising, custom audiences, and analytics via Meta Pixel

Google (Google Ads, YouTube): For advertising, remarketing, and analytics via Google Ads and Google Analytics

TikTok: For advertising and analytics via TikTok Pixel

Other Advertising Networks: Additional ad platforms and networks we may use

Note: We may share hashed or encrypted versions of email addresses with advertising platforms for custom audience targeting, but we do not share raw mobile phone numbers with advertising platforms.

4.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose your information when required by law, such as:

To comply with legal obligations, court orders, or government requests

To enforce our Terms and Conditions or other agreements

To protect the rights, property, or safety of our business, users, or others

To prevent fraud, security issues, or illegal activity

4.5 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Active Users: We retain information for active subscribers and customers for the duration of our relationship plus a reasonable period thereafter

Opt-Out Users: After you opt out of communications, we retain minimal information to honor your opt-out request and comply with legal obligations

Legal Retention: We may retain certain information to comply with legal, tax, and accounting requirements (typically 3-7 years)

Marketing Data: Marketing-related data is typically retained for 3-5 years unless you request deletion

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 General Rights

Access: Request access to the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information (subject to legal exceptions)

Opt-Out: Opt out of marketing communications at any time

Data Portability: Request a copy of your data in a portable format

6.2 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to know what personal information is collected, used, shared, or sold

Right to delete personal information (subject to exceptions)

Right to opt out of the "sale" or "sharing" of personal information

Right to limit the use of sensitive personal information

Right to non-discrimination for exercising your privacy rights

Do Not Sell or Share My Personal Information: California residents can opt out of the sale or sharing of personal information for targeted advertising by contacting us at [email protected] or using available opt-out mechanisms.

6.3 Other State Privacy Rights

If you are a resident of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), or other states with privacy laws, you may have similar rights to those described above.

6.4 Exercising Your Rights

To exercise any of these rights, please contact us at: [email protected]

We will respond to your request within the timeframe required by applicable law (typically 30-45 days). We may need to verify your identity before processing your request.

7. Email Communications

7.1 Email Marketing

When you provide your email address, you may receive:

Webinar confirmations and reminders

Educational content and resources

Promotional emails about our products and services

Updates about upcoming events and offers

7.2 Unsubscribe

You can unsubscribe from marketing emails at any time by:

Clicking the "unsubscribe" link at the bottom of any marketing email

Contacting us directly at [email protected]

Please note that even if you unsubscribe from marketing emails, we may still send you transactional or administrative emails related to services you've requested.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Website. We use cookies and similar tracking technologies to improve your experience and analyze Website usage.

8.2 Types of Cookies We Use

Essential Cookies: Necessary for the Website to function properly

Analytics Cookies: Help us understand how visitors use our Website (e.g., Google Analytics)

Advertising Cookies: Used to deliver targeted advertising and measure campaign effectiveness

Functional Cookies: Remember your preferences and settings

8.3 Third-Party Tracking

We use the following third-party tracking technologies:

Meta Pixel: Tracks conversions and enables targeted advertising on Facebook and Instagram

Google Analytics: Collects data about Website traffic and user behavior

Google Ads: Enables remarketing and conversion tracking for Google advertising

TikTok Pixel: Tracks conversions and enables targeted advertising on TikTok

8.4 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

View and delete existing cookies

Block third-party cookies

Block all cookies

Delete all cookies when you close your browser

Please note that disabling cookies may affect the functionality of our Website.

8.5 Do Not Track

Some browsers have "Do Not Track" features. Our Website does not currently respond to Do Not Track signals, but you can use the opt-out options described above.

9. Third-Party Links

Our Website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

10. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:

Secure data transmission using SSL/TLS encryption

Access controls and authentication requirements

Regular security assessments and updates

Employee training on data protection

Use of secure third-party service providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

If you believe we have collected information from a child under 18, please contact us immediately at [email protected].

12. International Data Transfers

Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from the laws of your country.

When we transfer information internationally, we take steps to ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

Update the "Last Updated" date at the top of this policy

Post the revised policy on our Website

Notify you of material changes via email or text message (if required by law)

We encourage you to review this Privacy Policy periodically. Your continued use of our Website or services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Dillard University DBA Leave the Chair Behind

Email: [email protected]
Address: 7 Whitewater Trail, Atlanta, GA 30327
Website: https://leavethechairbehind.com

For SMS/Text Message Support: Text HELP to any message or email [email protected]

To Opt Out of SMS: Text STOP to any message you receive

To Opt Out of Emails: Click "unsubscribe" in any email or contact us at [email protected]

15. Consent and Agreement

By using our Website, registering for our masterclass, or providing your contact information, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms and Conditions.

By providing your phone number and checking the SMS consent box, you expressly consent to receive automated text messages from us for marketing, promotional, and transactional purposes, and you acknowledge that consent is not required as a condition of purchase.

Additional Disclosures for Advertising Compliance

Meta (Facebook/Instagram) Advertising

We use Meta's advertising services, including:

Meta Pixel: Tracks conversions, optimizes ads, and builds targeted audiences

Custom Audiences: We may upload customer lists (hashed) to Meta for targeted advertising

Lookalike Audiences: We create audiences of users similar to our customers

Conversion API: Shares conversion events directly with Meta

You can control ad preferences and opt out of interest-based advertising through your Facebook Ad Preferences settings. Learn more at: https://www.facebook.com/help/568137493302217

Google Advertising

We use Google's advertising services, including:

Google Ads: Display, search, and YouTube advertising

Google Analytics: Website analytics and user behavior tracking

Remarketing: Showing ads to previous Website visitors

Conversion Tracking: Measuring advertising effectiveness

You can opt out of personalized Google advertising by visiting: https://adssettings.google.com

Learn more about Google's privacy practices: https://policies.google.com/privacy

TikTok Advertising

We use TikTok's advertising services, including:

TikTok Pixel: Tracks conversions and user behavior

Custom Audiences: Targeted advertising based on customer data

Events API: Shares conversion data with TikTok

You can control TikTok ad preferences through your TikTok app settings. Learn more at: https://www.tiktok.com/legal/privacy-policy

A2P 10DLC Messaging Compliance

Our SMS messaging program operates under A2P (Application-to-Person) 10DLC guidelines established by wireless carriers and The Campaign Registry (TCR). Key compliance information:

Campaign Registration: Our messaging campaigns are registered with The Campaign Registry

Opt-In Requirement: We only send messages to individuals who have provided express written consent

Message Content: Messages are limited to the purposes described in this policy and for which you consented

Carrier Compliance: We comply with CTIA guidelines and carrier-specific requirements

TCPA Compliance: We comply with the Telephone Consumer Protection Act (TCPA) and related regulations

Mobile Number Protection: We do not share, sell, or rent your mobile phone number to third-party marketers

GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis: We process your data based on consent, contract performance, legitimate interests, or legal obligations

Data Subject Rights: Right to access, rectification, erasure, restriction, portability, and objection

Withdrawal of Consent: You can withdraw consent at any time

Right to Complain: You can lodge a complaint with your local data protection authority

Data Protection Officer: Contact us at [email protected] for GDPR-related inquiries

Canada (CASL Compliance)

If you are located in Canada, we comply with Canada's Anti-Spam Legislation (CASL):

We only send commercial electronic messages with your express or implied consent

All messages include clear identification of the sender

All messages include a functioning unsubscribe mechanism

We honor unsubscribe requests within 10 business days

Specific Data Categories and Processing Activities

Categories of Personal Information Collected:

Identifiers: Name, email address, phone number, IP address

Commercial Information: Purchase history, service interactions

Internet Activity: Browsing history, search history, interactions with website

Geolocation Data: General location based on IP address

Inferences: Preferences, characteristics, behavior patterns

Business Purposes for Collection:

Providing and managing our services

Processing registrations and transactions

Sending communications and marketing materials

Improving our Website and services

Analyzing usage and trends

Preventing fraud and enhancing security

Complying with legal obligations

Delivering targeted advertising

Third-Party Service Providers:

We share personal information with the following categories of third parties:

CRM and marketing automation platforms (GoHighLevel)

Email and SMS service providers

Advertising platforms (Meta, Google, TikTok)

Analytics providers

Payment processors (if applicable)

Cloud hosting and storage providers

Customer support tools

Professional advisors (legal, accounting)

Important Notice About Our Platform

GoHighLevel (GHL) Integration: This Website and our marketing operations are powered by GoHighLevel, a comprehensive CRM and marketing automation platform. When you provide your information through our registration forms:

Your data is stored and processed through GHL's infrastructure

GHL may use cookies and tracking technologies on our behalf

SMS and email communications are delivered through GHL's systems

Your data is subject to GHL's security measures and data processing agreements

For more information about GHL's privacy practices, visit: https://www.gohighlevel.com/privacy-policy

State-Specific Disclosures

California Residents

Shine the Light Law: California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. Contact us at [email protected].

Categories of Personal Information Sold or Shared: In the past 12 months, we may have "sold" or "shared" (as defined by CCPA) the following categories of personal information for targeted advertising purposes:

Identifiers (email, phone number, IP address)

Internet activity information

Inferences about preferences and behavior

Note on Mobile Numbers: We do not sell or share raw mobile phone numbers with third parties. Any sharing of phone numbers is limited to service providers who deliver SMS messages on our behalf under strict contractual obligations.

Opt-Out of Sale/Sharing: To opt out, contact us at [email protected] or adjust your cookie preferences.

Nevada Residents

Nevada residents have the right to opt out of the sale of certain personal information. We do not currently sell personal information as defined by Nevada law. If you have questions, contact us at [email protected].

Additional Resources

Industry Opt-Out Links:

Digital Advertising Alliance: http://optout.aboutads.info/

Network Advertising Initiative: http://optout.networkadvertising.org/

Google Ad Settings: https://adssettings.google.com

Facebook Ad Preferences: https://www.facebook.com/ads/preferences

SMS Best Practices:

Our SMS messaging program follows industry best practices:

Clear opt-in language at point of collection

Immediate opt-out capability (text STOP)

Help keyword support (text HELP)

Accurate message frequency disclosures

Proper sender identification in all messages

Compliance with quiet hours (messages sent between 8am-9pm local time)

No sharing, selling, or renting of mobile phone numbers to third-party marketers

Summary of Your Rights

You have the right to:

✓ Know what personal information we collect and how we use it
✓ Access your personal information
✓ Correct inaccurate information
✓ Delete your personal information (subject to exceptions)
✓ Opt out of SMS messages by texting STOP
✓ Opt out of email marketing by clicking "unsubscribe"
✓ Opt out of targeted advertising through platform settings
✓ Opt out of the "sale" or "sharing" of your information
✓ Not be discriminated against for exercising your rights
✓ Know that your mobile phone number will not be sold or shared with third-party marketers

To exercise your rights, contact us at [email protected]